Where We Ship
We ship to all lower 48 states (contiguous United States) for free. If you're interested in a product and outside the lower 48 please contact email@example.com. In some cases we may be able to get you the product you want with an additional shipping charge. Always be sure to contact firstname.lastname@example.org or 256-633-6553 when placing an order outside the lower 48.
It’s our goal to get your purchase to you as soon as possible. We provideestimated shipping times, but these are just estimations and are not guaranteed. Many things out of our control could impact the shipping time, such as supply chain issues. As soon as your order is placed, we will reach out to the supplier to ensure the product is available for immediate shipment (this does not apply to custom orders). If it is not, we will reach out to you with an arrival estimate to see if you want to proceed with the order. If not, we will cancel the order and give you a full refund immediately.
If the product is in stock (and not a custom order), it will ship within 2-5 days of your order. Tracking information will be sent within 24 hours of your product leaving the warehouse; if you do not receive the tracking information or have any questions, contact email@example.com or 256-633-6553.
All shipping information, besides the shipment price, is subject to change. With the current nature of logistics, our suppliers can only sometimes provide us with accurate information. We will be sharing any information they share with us about the shipment, but it is subject to change. For example, if a supplier tells us a kitchen package will include all products in one shipment, and when it comes time for shipment, parts of the package are shipped separately - that is out of our control. We will do our very best to provide you with up-to-date and accurate information - any information we are given, we will let you know as soon as possible.
Service Center Information
You may have to set up a time for the product to be delivered to your household due to the heavy nature of the products. If the product is delayed in shipping because you have not set up a delivery time with the service center, that isnot on The Trade Table.
We do not control the service centers that the products are shipped to, we will relay all information we are given,but we do not have the power to force the service centers (shipping centers) to do anything.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.This policy does not apply to all purchases on our catalog. Some suppliers do not accept returns. If you want the policy on a specific product, please get in touch with firstname.lastname@example.org or 256-633-6553.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com or 256-633-6553.
If your return is accepted, we’ll send instructions on how to initiate the return. The buyer will pay all return shipping costs and restocking fees may apply.
We have the best cancellation policy online - cancel before the items ship for a full refund (exceptions apply). You must cancel before the item ships from the warehouse if you want to cancel your order and get a refund. Once the item ships from the warehouse, you will not be eligible for this policy. This does not apply to custom orders.
The Trade Table wants to offer youthe bestprices online.
If you find a lower price of the same product, we will beat their price by $50 (because every dollar counts right) for products over $2000 (this does not apply to all products in the store).
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than oursbefore making the purchase.
Please contact firstname.lastname@example.org or 256-633-6553 to initiate a price match review.
Limitations to the Price Match Policy:
- The price must come from an online store (it cannot have a physical location)
- The price cannot be from an auction or discounter website (ex: eBay)
- You cannot apply discounts when we beat a price
- The price has to come from an Authorized Dealer of the brand
- Black Friday and other promotions prices do not apply
- You must submit the price matchbefore purchasing
- The price match does not include sales tax if you're purchasing from Alabama
- We cannot guarantee price match submissionsafter purchasing the orderbecause of MAP violations, different margins, etc. In some cases, price match would put us at a loss which is why we need to know before submitting the order to our supplier
- Always check with our customer service team if you have any questions; some brands make it impossible to offer this policy
Shopping with The Trade Table
By shopping with The Trade Table, you agree to the following:
- Any damaged purchases must be sent to email@example.com or 256-633-6553 within 24 hours.
- You are responsible for the costs of shipping in cases of returns or exchanges.
- The product must be returned unused and unopened - if identified as such by the supplier, you will be charged restocking fees that vary from product to product.
- Once the product ships, you are responsible for any shipping fees; cancellation must be before shipment.
- Any shipping estimates provided are not guaranteed, and any variance from the estimated time is out of the control of The Trade Table.
- You agree to not issue a chargeback for shipment delays or anything else that is out of the control of The Trade Table. You are bonded not to give fraudulent chargebacks and will be charged with criminal charges if you do.
It is highly recommended that you hire a professional for anything you purchase from The Trade Table that requires installation - we recommend using firstname.lastname@example.org for installation company recommendations. The Trade Table is not responsiblefor assisting with installs, helping with installs, or anything install related. Once the package has been shipped and arrived to the customer’s destination with no damages, etc, it is on the customer to handle the installation process. The Trade Table will not pay for a customers installationandis not responsible for putting products together.
Contact email@example.com or 256-633-6553 if you have any questions about how a product is comes to its final destination.
Any fraudulent chargebacks will be handled seriously and result in you being criminally liable for theft. We will go to the full extent of the law to protect our company and ensure you are charged. If you have an issue with your purchaseyou must contact firstname.lastname@example.org or 256-633-6553 to handle it. DO NOT issue chargebacks. Do not be a bad person. We are trying to provide a service to our customers and cannot do that if people are issuing fraudulent chargebacks.
To protect The Trade Table from chargebacks, we use ClearSale. ClearSale is a fraud solution software to stop fraud, sell more & create better customer experiences. The process for an order to be approved or denied by Clearsale for chargeback protection (ClearSale provides the protection) takes less than 24 hours after an order. Once approved, we will begin getting your order to you!